-
Note: The most recently posted Release Note contains cumulative details on all 16.2 releases to date. Apr 11, 2024 (17.0.169) The latest release of 17.0 firmware for the SightTracker PTZ fixes some network issues. Click here for SightTr...
-
When setting up an Axis PTZ for use with SightTracker, please refer to the following known Axis issues. WS-Discovery Some versions of Axis firmware, including 10.9.4, disabled WS-Discovery by default. SightTracker requires this to be enabled. N...
-
Last Updated: 03/13/2024
in Product Announcements April 1, 2017 Dear SightLogix Valued Customer, SightLogix has initiated the End of Life (EOL) process for Third Generation SightSensors. Pursuant to the terms of your agreement with SightLogix, this serves as the formal written end-of-life not...
-
SightTracker PTZ is designed to work with most of the solutions in the SightLogix ecosystem, according to the following specifics: SightTracker PTZ is compatible with all Gen3, Gen3s, and Gen4 (currently shipping) SightSensors. SightTracke...
-
Last Updated: 11/09/2020
in Frequently Asked Questions It is necessary to use NTP to set proper time and date. Please use an open source NTP server (do not use Windows time or SNTP). To set NTP on your device: Use the Networking page in SightMontor or WebConfig to to set the NTP IP address. Be s...
-
Last Updated: 11/08/2023
in Frequently Asked Questions SightLogix video is commonly viewed via a compatible VMS by adding the SightLogix device as an ONVIF device. If you are adding a dual-stream SightSensor (HD or TC), add the device to your VMS and both streams will be available. Alternatively, you c...
-
Last Updated: 02/12/2020
in Frequently Asked Questions The default IP address is 192.168.0.99. 3rd Generation SightLogix devices ship with DHCP enabled with the assumption that there is a DHCP server on the network. If no DHCP service is detected after approximately one minute, the default IP addres...
-
Last Updated: 04/19/2024
in How To's Sometimes, you might experience WebConfig does not properly fit in the browser, as shown in the example below. To fix this issue, simply press the Windows "Control" key and the "-" key together one or more times to change the zoom of the displ...
-
Last Updated: 01/21/2020
in Frequently Asked Questions Follow these steps to install the SightMonitor client on a Windows computer: Ensure that SightMonitor base (server) has been installed as described in the SightMonitor documentation . Verify that you can log in to SightMonitor on the server's c...
-
Last Updated: 12/19/2019
in Frequently Asked Questions SightLogix device default credentials are: Username: root Password: push2edg