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These instructions are for updating existing SightSensors with Thermal AI firmware for the first time. New SightSensors shipped from the factory are already enabled with Thermal AI capabilities and do not need to be updated. ...
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Last Updated: 11/08/2023
in Frequently Asked Questions
SightLogix video is commonly viewed via a compatible VMS by adding the SightLogix device as an ONVIF device. If you are adding a dual-stream SightSensor (HD or TC), add the device to your VMS and both streams will be available. Alternatively, you c...
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Last Updated: 02/12/2020
in Frequently Asked Questions
The default IP address is 192.168.0.99. 3rd Generation SightLogix devices ship with DHCP enabled with the assumption that there is a DHCP server on the network. If no DHCP service is detected after approximately one minute, the default IP addres...
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When configuring SightTracker with an Axis Q6315-LE PTZ running 10.9.4 firmware or later, please perform the following steps on your PTZ configuration. Log into your Axis PTZ firmware Select "Plain config" Go to WebService ->D...
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Last Updated: 01/21/2020
in Frequently Asked Questions
Follow these steps to install the SightMonitor client on a Windows computer: Ensure that SightMonitor base (server) has been installed as described in the SightMonitor documentation . Verify that you can log in to SightMonitor on the serve...
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Last Updated: 12/19/2019
in Frequently Asked Questions
SightLogix device default credentials are: Username: root Password: push2edg
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SightTracker PTZ is designed to work with most of the solutions in the SightLogix ecosystem, according to the following specifics: SightTracker PTZ is compatible with all Gen3, Gen3s, and Gen4 (currently shipping) SightSensors. S...
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Last Updated: 12/19/2019
in Frequently Asked Questions
SightMonitor default credentials are: Username: chief Password: change
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Last Updated: 11/08/2023
in Frequently Asked Questions
SightSensor HD and TC are presented to the network (and any VMS) as a dual stream ONVIF device. The streams are hard coded as Stream 1 and Stream 2. Any preferences for which stream to view is determined by the VMS you are using. Unlike Sight...
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Last Updated: 06/17/2020
in Frequently Asked Questions
The window heater, which is powered by 24V A/C only, automatically starts when the temperature is between 5°C and 0°C and ramps up to 20 watts (100%) by the time it gets to -20°C. Note that you can disable the heater from st...