Popular Articles

  1. Default SightMonitor username and password?

    SightMonitor default credentials are:  Username: chief  Password: change
  2. How to view thermal and visible streams in a VMS?

    SightSensor HD and TC are presented to the network (and any VMS) as a dual stream ONVIF device. The streams are hard coded as Stream 1 and Stream 2. Any preferences for which stream to view is determined by the VMS you are using.  Unlike SightSenso...
  3. When does the SightSensor's heater turn on?

    The window heater, which is powered by 24V A/C only, automatically starts when the temperature is between 5°C and 0°C  and ramps up to 20 watts (100%) by the time it gets to -20°C. Note that you can  disable the heater from starting automatically (...
  4. How to Disable Thermal AI Alarm Filtering?

    In some circumstances, you may wish to disable the Thermal AI based alarm filter.  Instructions are provided for WebConfig and SightMonitor I.  Note the following: Currently, the default rule for new Alarm Zones includes a filter requiring a cl...
  5. SightMonitor I End of Life

    June 30, 2024 SightLogix is initiating the End of Life (EOL) process for SightMonitor I software.  Pursuant to the terms of your agreement with SightLogix, this serves as the formal written end-of-life notification for SightMonitor I, which wi...
  6. How do you clean a SightSensor?

    To clean and maintain your SightSensor, refer to the SightSensor Maintenance Procedure PDF . ...