Popular Articles

  1. How to Install SightMonitor Client on a Windows PC

    Last Updated: 01/21/2020 in Frequently Asked Questions
    Follow these steps to install the SightMonitor client on a Windows computer: Ensure that SightMonitor base (server) has been installed as described in the SightMonitor documentation .  Verify that you can log in to SightMonitor on the server's c...

  2. Default username/password for a SightLogix device?

    Last Updated: 12/19/2019 in Frequently Asked Questions
    SightLogix device default credentials are:  Username: root  Password:  push2edg  

  3. How to Disable Thermal AI Alarm Filtering?

    Last Updated: 07/24/2024 in How To's
    In some circumstances, you may wish to disable the Thermal AI based alarm filter.  Instructions are provided for WebConfig and SightMonitor I.  Note the following: Currently, the default rule for new Alarm Zones includes a filter requiring a cl...

  4. Default SightMonitor username and password?

    Last Updated: 12/19/2019 in Frequently Asked Questions
    SightMonitor default credentials are:  Username: chief  Password: change

  5. How to view thermal and visible streams in a VMS?

    Last Updated: 11/08/2023 in Frequently Asked Questions
    SightSensor HD and TC are presented to the network (and any VMS) as a dual stream ONVIF device. The streams are hard coded as Stream 1 and Stream 2. Any preferences for which stream to view is determined by the VMS you are using.  Unlike SightSenso...

  6. When does the SightSensor's heater turn on?

    Last Updated: 06/17/2020 in Frequently Asked Questions
    The window heater, which is powered by 24V A/C only, automatically starts when the temperature is between 5°C and 0°C  and ramps up to 20 watts (100%) by the time it gets to -20°C. Note that you can  disable the heater from starting automatically (...

  7. How to Use SightLogix Discovery Tool

    Last Updated: 05/13/2025 in Documentation
    SightLogix Discovery Tool 1.6.0 The Discovery Tool is lightweight utility to discovery, upgrade, and view information about SightLogix devices on the network.  Download the Discovery Tool here: SightLogixDiscovery-1-6-0-amd64.msi O...

  8. SightMonitor I End of Life

    Last Updated: 07/18/2024 in Product Announcements
    June 30, 2024 SightLogix is initiating the End of Life (EOL) process for SightMonitor I software.  Pursuant to the terms of your agreement with SightLogix, this serves as the formal written end-of-life notification for SightMonitor I, which wi...

  9. How do you clean a SightSensor?

    Last Updated: 09/20/2024 in Frequently Asked Questions
    To clean and maintain your SightSensor, refer to the SightSensor Maintenance Procedure PDF . ...