SightSensor Gen2 to Gen3 Upgrade Program

SightLogix announced the End of Life (EOL) for Second Generation (Gen2) SightSensors in May, 2015.  In response, we have created a cost-effective Gen2 to Gen3 Upgrade Program for customers who would like to replace their existing Gen2 SightSensors with new Gen3 models. This is a completely voluntary program, and you can continue to use your existing Gen2 SightSensor if it is operating to your satisfaction.

Here’s how the Gen2 to Gen3 Upgrade Program works: 

  • Place an order for an Upgrade Program for each SightSensor you want to replace (prices available through you SightLogix Regional Sales Director). Program includes the necessary conversion cable.
  • Return your existing Gen2 SightSensor(s) to the SightLogix factory. Your existing unit must have a functioning thermal imager.
  • We will remove the thermal imager from your Gen2 unit and place it into a new Gen3 SightSensor, which includes an all-new enclosure with smaller footprint, enhanced processor board, lower power consumption, and Ethernet-out connection (replacing the Gen2 Mil-Spec connector).
  • We will test and return your new Gen3 SightSensor ready for use.
  • You can use the included Gen2 to Gen3 Conversion Cable to connect to your existing U-XX Gen II cable, or choose to pull new conventional Ethernet and power for the Gen3 unit.
  • Your upgraded Gen3 SightSensor will qualify for a standard, one-year warranty, excluding the original thermal core. 
  • Please note that NS620 Gen2 cameras are excluded from this program.

The Upgrade Program also requires a mandatory firmware software upgrade for each site to run the Gen3 cameras.

Please contact your SightLogix Sales Director for any questions or to apply for the Upgrade Program.

Contact SightLogix

Call: +1 609.951.0008 x109