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Last Updated: 03/11/2019
in How To's
Before requesting an RMA, try these basic troubleshooting steps for both SightSensors or SightTrackers: Set a computer IP address to the same subnet as the SightLogix device to be tested. Apply power to the SightLogix device. See LED flash seque...
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These instructions are for SightSensor HD only. If you have been using SightMonitor to manage your SightSensor(s), and you want to change your configuration method to using WebConfig, follow these steps. Note: SightSensors should be managed ...
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Last Updated: 07/17/2023
in Product Announcements
July 14, 2022 SightLogix is initiating the End of Life (EOL) process for our SightSensor TC 320x240 series. Affected products are: TC35-322, TC62-322, TC95-322, TC160-322 Pursuant to the terms of your agreement with SightLogix, thi...
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Last Updated: 10/02/2023
in Frequently Asked Questions
When calibrating a SightLogix device in WebConfig, you are asked to input the device's height. This variable is always the height above the ground - not above sea level. The best way to measure sensor height is to use a tape rule ...
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Last Updated: 11/09/2020
in Frequently Asked Questions
It is necessary to use NTP to set proper time and date. Please use an open source NTP server (do not use Windows time or SNTP). To set NTP on your device: Use the Networking page in SightMontor or WebConfig to to set the NTP IP address.&n...
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Last Updated: 07/14/2022
in Product Announcements
July 14, 2022 SightLogix is initiating the End of Life (EOL) process for our SightSensor NS 320x240 series. Affected products are: NS35-320, NS62-320, NS95-320, NS160-320, NS242-320, NS430-320, NS600-320 Pursuant to the terms of yo...
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Last Updated: 02/16/2024
SightLogix AI Alarm Filtering is enabled and managed via the device's WebConfig interface. To use AI functionality in a Gen 4 device presently managed by SightMonitor1 ("SM1", the JAVA-based SightMonitor), do the following....
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Last Updated: 11/08/2023
in Frequently Asked Questions
SightLogix video is commonly viewed via a compatible VMS by adding the SightLogix device as an ONVIF device. If you are adding a dual-stream SightSensor (HD or TC), add the device to your VMS and both streams will be available. Alternatively, you c...
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Installation Information SightTracker PTZ Installation Guide SightTracker PTZ Mounting Assembly and Dimension Drawings.PDF SightTracker PTZ Compatibility with SightLogix Solutions Release Notes & Announcements "Classic"...
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Last Updated: 02/12/2020
in Frequently Asked Questions
The default IP address is 192.168.0.99. 3rd Generation SightLogix devices ship with DHCP enabled with the assumption that there is a DHCP server on the network. If no DHCP service is detected after approximately one minute, the default IP addres...