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These instructions are for SightSensor HD only. If you have been using SightMonitor to manage your SightSensor(s), and you want to change your configuration method to using WebConfig, follow these steps. Note: SightSensors should be managed eith...
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Last Updated: 10/02/2018
in Troubleshooting Symptom: SightMonitor will not start. Windows Defender may falsely flag a component of SightMonitor as a Trojan Horse. First, verify SHA1 checksum is valid To verify that a virus has not been introduced, you can compare the SHA1 checksum from ...
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Last Updated: 07/14/2022
in Product Announcements Dec 31, 2012 This letter is a formal notification that SightLogix is initiating the End of Life (EOL) process for our First Generation SightSensor. Pursuant to the terms of your agreement with SightLogix, this letter serves as your formal written...
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Last Updated: 03/11/2019
in How To's Before requesting an RMA, try these basic troubleshooting steps for both SightSensors or SightTrackers: Set a computer IP address to the same subnet as the SightLogix device to be tested. Apply power to the SightLogix device. See LED flash seque...
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These instructions are for updating existing SightSensors with Thermal AI firmware for the first time. New SightSensors shipped from the factory are already enabled with Thermal AI capabilities and do not need to be updated.
However...
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Last Updated: 07/17/2023
in Product Announcements July 14, 2022 SightLogix is initiating the End of Life (EOL) process for our SightSensor TC 320x240 series. Affected products are: TC35-322, TC62-322, TC95-322, TC160-322 Pursuant to the terms of your agreement with SightLogix, this serves a...
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Last Updated: 10/02/2023
in Frequently Asked QuestionsHow to measure a camera's height off the ground when using the Quick Calibration feature of WebConfig.
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Installation Information SightTracker PTZ Installation Guide SightTracker PTZ Mounting Assembly and Dimension Drawings.PDF SightTracker PTZ Compatibility with SightLogix Solutions Release Notes & Announcements "Classic" SightTracke...
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Note: The most recently posted Release Note contains cumulative details on all 17.0 releases to date. Jun 23, 2025 (17.0.231) The latest release of 17.0 firmware for the SightTracker PTZ fixes an issue that can cause the web server to stop r...
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Last Updated: 07/14/2022
in Product Announcements July 14, 2022 SightLogix is initiating the End of Life (EOL) process for our SightSensor NS 320x240 series. Affected products are: NS35-320, NS62-320, NS95-320, NS160-320, NS242-320, NS430-320, NS600-320 Pursuant to the terms of your agreeme...