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Last Updated: 03/11/2019
in How To's Before requesting an RMA, try these basic troubleshooting steps for both SightSensors or SightTrackers: Set a computer IP address to the same subnet as the SightLogix device to be tested. Apply power to the SightLogix device. See LED flash seque...
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Last Updated: 10/02/2023
in Frequently Asked Questions When calibrating a SightLogix device in WebConfig, you are asked to input the device's height. This variable is always the height above the ground - not above sea level. The best way to measure sensor height is to use a tape rule and measure he...
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These instructions are for SightSensor HD only. If you have been using SightMonitor to manage your SightSensor(s), and you want to change your configuration method to using WebConfig, follow these steps. Note: SightSensors should be managed eith...
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Last Updated: 07/17/2023
in Product Announcements July 14, 2022 SightLogix is initiating the End of Life (EOL) process for our SightSensor TC 320x240 series. Affected products are: TC35-322, TC62-322, TC95-322, TC160-322 Pursuant to the terms of your agreement with SightLogix, this serves a...
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Last Updated: 02/16/2024
SightLogix AI Alarm Filtering is enabled and managed via the device's WebConfig interface. To use AI functionality in a Gen 4 device presently managed by SightMonitor1 ("SM1", the JAVA-based SightMonitor), do the following. Note: Once you remo...
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Note: The most recently posted Release Note contains cumulative details on all 16.2 releases to date. Nov 5, 2024 (SightSensor - 16.2.293) The latest release of 16.2 firmware includes includes minor fixes: AI Alarm Filter dropdown bug fi...
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Installation Information SightTracker PTZ Installation Guide SightTracker PTZ Mounting Assembly and Dimension Drawings.PDF SightTracker PTZ Compatibility with SightLogix Solutions Release Notes & Announcements "Classic" SightTracke...
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Last Updated: 07/14/2022
in Product Announcements July 14, 2022 SightLogix is initiating the End of Life (EOL) process for our SightSensor NS 320x240 series. Affected products are: NS35-320, NS62-320, NS95-320, NS160-320, NS242-320, NS430-320, NS600-320 Pursuant to the terms of your agreeme...
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These instructions are for updating existing SightSensors with Thermal AI firmware for the first time. New SightSensors shipped from the factory are already enabled with Thermal AI capabilities and do not need to be updated. However, all us...
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Last Updated: 04/03/2024
in Troubleshooting
Hardware Reset Process To reset your SightTracker PTZ to factory defaults, do the following. Press and hold the reset switch on the wire harness Power on the PTZ Wait until the LED on the bottom of PTZ blinks the reset pattern Releas...