Popular Articles

  1. SightLogix RMA Process

    Before requesting an RMA, try these basic troubleshooting steps for both SightSensors or SightTrackers: Set a computer IP address to the same subnet as the SightLogix device to be tested. Apply power to the SightLogix device. See LED flash seque...
  2. Changing from SightMonitor to WebConfig

    These instructions are for SightSensor HD only. If you have been using SightMonitor to manage your SightSensor(s), and you want to change your configuration method to using WebConfig, follow these steps.  Note: SightSensors should be managed ...
  3. SightSensor TC 320x240 End of Life

    July 14, 2022 SightLogix is initiating the End of Life (EOL) process for our SightSensor TC 320x240 series.  Affected products are:  TC35-322, TC62-322, TC95-322, TC160-322 Pursuant to the terms of your agreement with SightLogix, thi...
  4. How to Measure a SightSensor's Height?

    When calibrating a SightLogix device in WebConfig, you are asked to input the device's height.   This variable is always the height above the ground - not above sea level.  The best way to measure sensor height is to use a tape rule ...
  5. How do I set time and date in SightLogix devices (NTP)?

    It is necessary to use NTP to set proper time and date. Please use an open source NTP server (do not use Windows time or SNTP).  To set NTP on your device: Use the Networking page in SightMontor or WebConfig to to set the NTP IP address.&n...
  6. SightSensor NS 320x240 End of Life

    July 14, 2022 SightLogix is initiating the End of Life (EOL) process for our SightSensor NS 320x240 series.  Affected products are:  NS35-320, NS62-320, NS95-320, NS160-320, NS242-320, NS430-320, NS600-320 Pursuant to the terms of yo...
  7. Using AI Firmware in SightSensor Managed by SightMonitor Classic

    SightLogix AI Alarm Filtering  is enabled  and managed via the device's WebConfig interface. To use AI functionality in a Gen 4 device presently managed by SightMonitor1 ("SM1", the JAVA-based SightMonitor), do the following....
  8. Viewing Thermal and Visible SightSensor Video Streams

    SightLogix video is commonly viewed via a compatible VMS by adding the SightLogix device as an ONVIF device. If you are adding a dual-stream SightSensor (HD or TC), add the device to your VMS and both streams will be available. Alternatively, you c...
  9. Getting Started with SightTracker PTZ

    Installation Information SightTracker PTZ Installation Guide SightTracker PTZ Mounting Assembly and Dimension Drawings.PDF SightTracker PTZ Compatibility with SightLogix Solutions Release Notes & Announcements "Classic"...
  10. What is the default IP address of a SightLogix device?

    The default IP address is 192.168.0.99. 3rd Generation SightLogix devices ship with DHCP enabled with the assumption that there is a DHCP server on the network. If no DHCP service is detected after approximately one minute, the default IP addres...