Frequently Asked Questions (FAQs) about SightSensors, SightMonitor and WebConfig.
The default IP address is 192.168.0.99.
3rd Generation SightLogix devices ship with DHCP enabled with the assumption that there is a DHCP server on the network.
If no DHCP service is detected after approximately one minute, the default IP address will be adopted for setup purposes to reach the device. After initial setup, the default IP address will no longer be used unless a factory reset has been performed.
If you are on a corporate network and the IP has been assigned via DHCP, you can use the SightLogix discovery tool to discover devices when you don't know the actual IP address.
SightLogix device default credentials are:
Username: root
Password: push2edg
SightMonitor default credentials are:
Username: chief
Password: change
SightLogix video is commonly viewed via a compatible VMS by adding the SightLogix device as an ONVIF device. If you are adding a dual-stream SightSensor (HD or TC), add the device to your VMS and both streams will be available.
Alternatively, you can view the camera's video via third-party applications, as described below.
On the dual-stream SightSensor TC and HD, both visible and thermal streams are available as MJPEG or MPEG.
We recommend ONVIF Device Manager (https://sourceforge.net/projects/onvifdm/), or any generic media player, like as the open-source VLC (https://www.videolan.org/vlc/). You can also use a web browser.
For ONVIF Device Manager:
For VLC Media Player, click “Media” and “Open Network Stream” (use your camera’s IP address if changed from the default)
MJPEG streams can be viewed through a web browser using the following URLs (use your camera’s IP address if changed from the default):
On the Thermal SightSensor, thermal video streams are available as MJPEG or MPEG.
MPEG streams can be viewed using a third-party media player such as the open-source VLC (https://www.videolan.org/vlc/), ONVIF Device Manager (https://sourceforge.net/projects/onvifdm/), or your Video Management System.
For VLC Media Player, click “Media” and “Open Network Stream” (use your camera’s IP address if changed from the default)
For ONVIF Device Manager:
MJPEG streams can be viewed through a web browser using the following URLs (use your camera’s IP address if changed from the default):
SightSensor HD and TC are presented to the network (and any VMS) as a dual stream ONVIF device. The streams are hard coded as Stream 1 and Stream 2. Any preferences for which stream to view is determined by the VMS you are using.
Unlike SightSensor NS cameras, the thermal stream in the SightSensor HD was designed for detection, and the HD stream for viewing. For this reason, it's expected that customers typically configure their VMS or monitoring center to view the HD stream during the day and if needed supplement that with the thermal stream at night.
In practice, we've seen situations where the HD stream, even in night mode with IR Illumination, may not be as clear as the thermal stream due to available lighting or other circumstances at the site. For that reason, some customers have chosen to view both streams in the VMS. Some VMS systems offer a dropdown where a user can select either stream based on preference. Again, this is a VMS-specific operation.
Refer to Viewing Thermal and Visible SightSensor Video Streams for more information.
It is necessary to use NTP to set proper time and date. Please use an open source NTP server (do not use Windows time or SNTP).
To set NTP on your device:
Note: it is necessary to reboot the device in order to synchronize to NTP.
Here are examples of cost-effective open source GPS, satellite-based NTP servers:
Follow these steps to install the SightMonitor client on a Windows computer:
C:\Program Files (x86)\SightLogix\CS\Tomcat\
Please note that ports 8443 and 19539 are required for remote SightMonitor client functionality. A complete list of required ports for the SightLogix system may be found in the SightLogix-System-Installation Checklist.
Further SightMonitor and system reference information may be found here: https://portal.sightlogix.com/
The window heater, which is powered by 24V A/C only, automatically starts when the temperature is between 5°C and 0°C and ramps up to 20 watts (100%) by the time it gets to -20°C.
Note that you can disable the heater from starting automatically (it's enabled by default) by changing the Enable Heater option in the Device page in WebConfig.
When calibrating a SightLogix device in WebConfig, you are asked to input the device's height.
This variable is always the height above the ground - not above sea level.
The best way to measure sensor height is to use a tape rule and measure height from the ground to the lens. This will be the value entered for sensor height in the calibration dialog.
Note as well that the two calibration points used in map based calibration must be on the ground, so height for Calibration Point 1 and Calibration Point 2 are always "0"