Updated Articles

  1. Default SightMonitor username and password?

    SightMonitor default credentials are:  Username: chief  Password: change
  2. Default username/password for a SightLogix device?

    SightLogix device default credentials are:  Username: root  Password:  push2edg  
  3. Protecting Your SightLogix Equipment from Electrical Surges

    SightLogix devices are designed to meet or exceed international standards regarding transient suppression and immunity with proper chassis grounding.  It is also a best practice to provide additional protection in the form of an external Transient V...
  4. Troubleshooting Guide

    If you experience trouble with your SightSensor, there are several self-help actions you can take, detailed below.  Getting Started Page Many common items are addressed in the "Getting Started with SightMonitor" page, including step-by-step video ...
  5. Can Ping Device But Cannot Access WebConfig

    If you can ping a SightLogix device but cannot access WebConfig via its IP address (you might receive a 404 Not Found) in your browser, try the following:  Clear your computer's Java cache (opens external link). Try access the device using a di...
  6. SightLogix RMA Process

    Before requesting an RMA, try these basic troubleshooting steps for both SightSensors or SightTrackers: Set a computer IP address to the same subnet as the SightLogix device to be tested. Apply power to the SightLogix device. See LED flash seque...
  7. Getting to Know WebConfig

    WebConfig was designed to make setting up a SightSensor quick and easy. Here's an overview of the features and functions of the WebConfig interface.  Live Camera Snapshot on the Login Page When you enter your SightSensor's IP address in your b...
  8.  SightMonitor Setup Videos

    These videos will guide you through each step of your SightLogix installation, from unboxing your system to installing  software, calibrating your camera,  and creating and testing video analytic rules.   You will also find a helpful tutorial on usi...
  9. Windows Defender Blocks SightMonitor with Trojan: Win32/Powessere.G Alert

    Symptom: SightMonitor will not start. Windows Defender may falsely flag a component of SightMonitor as a Trojan Horse. First, verify SHA1 checksum is valid To verify that a virus has not been introduced, you can compare the SHA1 checksum from ...
  10. How to Download a Geo-Calibrated Image Using Google Earth

    When you perform a GPS Map calibration with a SightSensor,  you need a site map that represents your actual location. SightLogix can often provide this for you, but sometimes a custom site map is not available when your product ships. In this case, ...