Updated Articles

  1. When does the SightSensor's heater turn on?

    The window heater, which is powered by 24V A/C only, automatically starts when the temperature is between 5°C and 0°C  and ramps up to 20 watts (100%) by the time it gets to -20°C. Note that you can  disable the heater from st...
  2. What is the default IP address of a SightLogix device?

    The default IP address is 192.168.0.99. 3rd Generation SightLogix devices ship with DHCP enabled with the assumption that there is a DHCP server on the network. If no DHCP service is detected after approximately one minute, the default IP addres...
  3. How to Install SightMonitor Client on a Windows PC

    Follow these steps to install the SightMonitor client on a Windows computer: Ensure that SightMonitor base (server) has been installed as described in the SightMonitor documentation .  Verify that you can log in to SightMonitor on the serve...
  4. Default SightMonitor username and password?

    SightMonitor default credentials are:  Username: chief  Password: change
  5. Default username/password for a SightLogix device?

    SightLogix device default credentials are:  Username: root  Password:  push2edg  
  6. Differences Between WebConfig and SightMonitor

    WebConfig is a browser-based software that simplifies the process for setting up SightSensors.   SightMonitor is a Java-based Windows software for calibrating SightSensors, managing Sites, and viewing targets projected onto a Site Map in real ...
  7. Protecting Your SightLogix Equipment from Electrical Surges

    SightLogix devices are designed to meet or exceed international standards regarding transient suppression and immunity with proper chassis grounding.  It is also a best practice to provide additional protection in the form of an external Transi...
  8. Troubleshooting Guide

    If you experience trouble with your SightSensor, there are several self-help actions you can take, detailed below.  Getting Started Page Many common items are addressed in the "Getting Started with SightMonitor" page, including step...
  9. Can Ping Device But Cannot Access WebConfig

    If you can ping a SightLogix device but cannot access WebConfig via its IP address (you might receive a 404 Not Found) in your browser, try the following:  Clear your computer's Java cache (opens external link). Try access the device u...
  10. SightLogix RMA Process

    Before requesting an RMA, try these basic troubleshooting steps for both SightSensors or SightTrackers: Set a computer IP address to the same subnet as the SightLogix device to be tested. Apply power to the SightLogix device. See LED flash seque...