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Created on: 01/21/2020
in Frequently Asked Questions
Follow these steps to install the SightMonitor client on a Windows computer: Ensure that SightMonitor base (server) has been installed as described in the SightMonitor documentation . Verify that you can log in to SightMonitor on the serve...
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Created on: 01/21/2020
in Frequently Asked Questions
It is necessary to use NTP to set proper time and date. Please use an open source NTP server (do not use Windows time or SNTP). To set NTP on your device: Use the Networking page in SightMontor or WebConfig to to set the NTP IP address.&n...
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Created on: 01/16/2020
in News and Announcements
Date: April 9, 2020 Release 15.12 of SightLogix system software introduces a number of improvements, as explained in the Release Note - Release 15.12 Highlights of the release include: Dual Sensor Analytics (DSA) - Dual-video ...
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Created on: 12/19/2019
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Created on: 12/19/2019
in Frequently Asked Questions
SightMonitor default credentials are: Username: chief Password: change
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Created on: 12/19/2019
in Frequently Asked Questions
SightLogix device default credentials are: Username: root Password: push2edg
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Created on: 12/19/2019
in Frequently Asked Questions
The default IP address is 192.168.0.99. 3rd Generation SightLogix devices ship with DHCP enabled with the assumption that there is a DHCP server on the network. If no DHCP service is detected after approximately one minute, the default IP addres...
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Created on: 11/15/2019
in Frequently Asked Questions
SightLogix video is commonly viewed via a compatible VMS by adding the SightLogix device as an ONVIF device. If you are adding a dual-stream SightSensor (HD or TC), add the device to your VMS and both streams will be available. Alternatively, you c...
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Created on: 11/15/2019
in Frequently Asked Questions
Yes, both streams are available. SightSensor HD and TC are presented to the network (and any VMS) as a dual stream ONVIF device. The streams are hard coded as Stream 1 and Stream 2. Any preferences for which stream to view is determined by the VMS y...
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Created on: 04/12/2019
in Troubleshooting
If you can ping a SightLogix device but cannot access WebConfig via its IP address (you might receive a 404 Not Found) in your browser, try the following: Clear your computer's Java cache (opens external link). Try access the device u...