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Note: The most recently posted Release Note contains cumulative details on all 16.2 releases to date. Nov 5, 2024 (SightSensor - 16.2.293) The latest release of 16.2 firmware includes includes minor fixes: AI Alarm Filter dropdown bug fi...
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Created On: 01/05/2023
in Troubleshooting
Hardware Reset Process To reset your SightTracker PTZ to factory defaults, do the following. Press and hold the reset switch on the wire harness Power on the PTZ Wait until the LED on the bottom of PTZ blinks the reset pattern Releas...
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Installation Information SightTracker PTZ Installation Guide SightTracker PTZ Mounting Assembly and Dimension Drawings.PDF SightTracker PTZ Compatibility with SightLogix Solutions Release Notes & Announcements "Classic" SightTracke...
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When setting up an Axis PTZ for use with SightTracker, please refer to the following known Axis issues. WS-Discovery Some versions of Axis firmware, including 10.9.4, disabled WS-Discovery by default. SightTracker requires this to be enabled. N...
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Created On: 07/13/2022
in Product Announcements
July 14, 2022 SightLogix is initiating the End of Life (EOL) process for our SightSensor TC 320x240 series. Affected products are: TC35-322, TC62-322, TC95-322, TC160-322 Pursuant to the terms of your agreement with SightLogix, this serves a...
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Created On: 07/13/2022
in Product Announcements
July 14, 2022 SightLogix is initiating the End of Life (EOL) process for our SightSensor NS 320x240 series. Affected products are: NS35-320, NS62-320, NS95-320, NS160-320, NS242-320, NS430-320, NS600-320 Pursuant to the terms of your agreeme...
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Created On: 06/28/2022
in How To's
On July 14, 2022, SightLogix announced the End Of Life for the NS3 and TC3 320x240 cameras, upgrading them with a 384x288 line. The new line offers wider coverage, 44% more pixels and a clearer thermal image, delivering a superior value. If you ha...
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SightMonitor II is a Windows-based site management and target display tool for 4th Generation and later SightLogix devices. SightMonitor offers two key functions: Site-wide management: A single interface to apply site-wide tasks, including ...
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Created On: 06/17/2020
in Frequently Asked Questions
The window heater, which is powered by 24V A/C only, automatically starts when the temperature is between 5°C and 0°C and ramps up to 20 watts (100%) by the time it gets to -20°C. Note that you can disable the heater from starting automatically (...
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Created On: 01/21/2020
in Frequently Asked Questions
Follow these steps to install the SightMonitor client on a Windows computer: Ensure that SightMonitor base (server) has been installed as described in the SightMonitor documentation . Verify that you can log in to SightMonitor on the server's c...