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Created On: 06/17/2020
in Frequently Asked Questions The window heater, which is powered by 24V A/C only, automatically starts when the temperature is between 5°C and 0°C and ramps up to 20 watts (100%) by the time it gets to -20°C. Note that you can disable the heater from starting automatically (...
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Created On: 01/21/2020
in Frequently Asked Questions Follow these steps to install the SightMonitor client on a Windows computer: Ensure that SightMonitor base (server) has been installed as described in the SightMonitor documentation . Verify that you can log in to SightMonitor on the server's c...
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Created On: 01/21/2020
in Frequently Asked Questions It is necessary to use NTP to set proper time and date. Please use an open source NTP server (do not use Windows time or SNTP). To set NTP on your device: Use the Networking page in SightMontor or WebConfig to to set the NTP IP address. Be s...
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Created On: 12/19/2019
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Created On: 12/19/2019
in Frequently Asked Questions SightMonitor default credentials are: Username: chief Password: change
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Created On: 12/19/2019
in Frequently Asked Questions SightLogix device default credentials are: Username: root Password: push2edg
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Created On: 12/19/2019
in Frequently Asked Questions The default IP address is 192.168.0.99. 3rd Generation SightLogix devices ship with DHCP enabled with the assumption that there is a DHCP server on the network. If no DHCP service is detected after approximately one minute, the default IP addres...
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Created On: 11/15/2019
in Frequently Asked Questions You can view live SightSensor thermal or video streams in VLC using the RTSP URL address, as explained here.
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Created On: 11/15/2019
in Frequently Asked Questions SightSensor HD and TC are presented to the network (and any VMS) as a dual stream ONVIF device. The streams are hard coded as Stream 1 and Stream 2. Any preferences for which stream to view is determined by the VMS you are using. Unlike SightSenso...
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Created On: 04/12/2019
in Troubleshooting If you can ping a SightLogix device but cannot access WebConfig via its IP address (you might receive a 404 Not Found) in your browser, try the following: Clear your computer's Java cache (opens external link). Try access the device using a di...