-
Created On: 12/19/2019
in Frequently Asked Questions SightMonitor default credentials are: Username: chief Password: change
-
Created On: 12/19/2019
in Frequently Asked Questions SightLogix device default credentials are: Username: root Password: push2edg
-
Created On: 12/19/2019
in Frequently Asked Questions The default IP address is 192.168.0.99. 3rd Generation SightLogix devices ship with DHCP enabled with the assumption that there is a DHCP server on the network. If no DHCP service is detected after approximately one minute, the default IP addres...
-
Created On: 11/15/2019
in Frequently Asked Questions SightLogix video is commonly viewed via a compatible VMS by adding the SightLogix device as an ONVIF device. If you are adding a dual-stream SightSensor (HD or TC), add the device to your VMS and both streams will be available. Alternatively, you c...
-
Created On: 11/15/2019
in Frequently Asked Questions SightSensor HD and TC are presented to the network (and any VMS) as a dual stream ONVIF device. The streams are hard coded as Stream 1 and Stream 2. Any preferences for which stream to view is determined by the VMS you are using. Unlike SightSenso...
-
Created On: 04/12/2019
in Troubleshooting If you can ping a SightLogix device but cannot access WebConfig via its IP address (you might receive a 404 Not Found) in your browser, try the following: Clear your computer's Java cache (opens external link). Try access the device using a di...
-
Created On: 03/08/2019
in Troubleshooting If you experience trouble with your SightSensor, there are several self-help actions you can take, detailed below. Getting Started Page Many common items are addressed in the "Getting Started with SightMonitor" page, including step-by-step video ...
-
Created On: 01/02/2019
in Product Announcements Dec 31, 2012 This letter is a formal notification that SightLogix is initiating the End of Life (EOL) process for our First Generation SightSensor. Pursuant to the terms of your agreement with SightLogix, this letter serves as your formal written...
-
Created On: 12/04/2018
in How To's Before requesting an RMA, try these basic troubleshooting steps for both SightSensors or SightTrackers: Set a computer IP address to the same subnet as the SightLogix device to be tested. Apply power to the SightLogix device. See LED flash seque...
-
Created On: 09/25/2018
in Troubleshooting Symptom: SightMonitor will not start. Windows Defender may falsely flag a component of SightMonitor as a Trojan Horse. First, verify SHA1 checksum is valid To verify that a virus has not been introduced, you can compare the SHA1 checksum from ...