New Articles

  1. SightTracker PTZ Release Notes

    Note: The most recently posted Release Note contains cumulative details on all 16.2 releases to date. Feb 27, 2024 (17.0.163) The latest release of 17.0 firmware for the SightTracker PTZ fixes a regression with Milestone joystick control and i...
  2. Using SightLogix Thermal AI

    These instructions are for updating  existing SightSensors with Thermal AI firmware for the first time.  New SightSensors shipped from the factory are already  enabled with Thermal AI capabilities and do not need to be updated. ...
  3. Using AI Firmware in SightSensor Managed by SightMonitor Classic

    SightLogix AI Alarm Filtering  is enabled  and managed via the device's WebConfig interface. To use AI functionality in a Gen 4 device presently managed by SightMonitor1 ("SM1", the JAVA-based SightMonitor), do the following....
  4. How to Measure a SightSensor's Height?

    When calibrating a SightLogix device in WebConfig, you are asked to input the device's height.   This variable is always the height above the ground - not above sea level.  The best way to measure sensor height is to use a tape rule ...
  5. SightTracker PTZ Compatibility with SightLogix Solutions

    SightTracker PTZ is designed to work with most of the solutions in the SightLogix ecosystem, according to the following specifics:   SightTracker PTZ is compatible with all Gen3, Gen3s, and Gen4 (currently shipping) SightSensors.  S...
  6. SightSensor Release Notes

    Note: The most recently posted Release Note contains cumulative details on all 16.2 releases to date. Feb 16, 2024 (16.2.192) The latest release of 16.2 firmware for SightSensors contains a fix for SightMonitor II.  Click here for Sight...
  7. How to Factory Reset SightTracker PTZ?

    Hardware Reset Process To reset your SightTracker PTZ to factory defaults, do the following.  Press and hold the reset switch on the wire harness Power on the PTZ  Wait until the LED on the bottom of PTZ blinks the reset pattern ...
  8. Getting Started with SightTracker PTZ

    Installation Information SightTracker PTZ Installation Guide SightTracker PTZ Mounting Assembly and Dimension Drawings.PDF SightTracker PTZ Compatibility with SightLogix Solutions Release Notes & Announcements "Classic"...
  9. Setting Up SightTracker with Axis Q6315-LE

    When configuring SightTracker with an Axis Q6315-LE PTZ running 10.9.4 firmware or later, please perform the following steps on your PTZ configuration.  Log into your Axis PTZ firmware Select "Plain config" Go to WebService ->D...
  10. SightSensor TC 320x240 End of Life

    July 14, 2022 SightLogix is initiating the End of Life (EOL) process for our SightSensor TC 320x240 series.  Affected products are:  TC35-322, TC62-322, TC95-322, TC160-322 Pursuant to the terms of your agreement with SightLogix, thi...