-
Created On: 07/24/2024
in How To's
In some circumstances, you may wish to disable the Thermal AI based alarm filter. Instructions are provided for WebConfig and SightMonitor I. Note the following: Currently, the default rule for new Alarm Zones includes a filter requiring a cl...
-
Created On: 07/18/2024
in Product Announcements
June 30, 2024 SightLogix is initiating the End of Life (EOL) process for SightMonitor I software. Pursuant to the terms of your agreement with SightLogix, this serves as the formal written end-of-life notification for SightMonitor I, which wi...
-
Created On: 04/19/2024
in How To's Sometimes, you might experience WebConfig does not properly fit in the browser, as shown in the example below. To fix this issue, simply press the Windows "Control" key and the "-" key together one or more times to change the zoom of the displ...
-
Note: The most recently posted Release Note contains cumulative details on all 16.2 releases to date. Apr 11, 2024 (17.0.169) The latest release of 17.0 firmware for the SightTracker PTZ fixes some network issues. Click here for SightTr...
-
These instructions are for updating existing SightSensors with Thermal AI firmware for the first time. New SightSensors shipped from the factory are already enabled with Thermal AI capabilities and do not need to be updated. However, all us...
-
Created On: 12/08/2023
SightLogix AI Alarm Filtering is enabled and managed via the device's WebConfig interface. To use AI functionality in a Gen 4 device presently managed by SightMonitor1 ("SM1", the JAVA-based SightMonitor), do the following. Note: Once you remo...
-
Created On: 10/02/2023
in Frequently Asked Questions When calibrating a SightLogix device in WebConfig, you are asked to input the device's height. This variable is always the height above the ground - not above sea level. The best way to measure sensor height is to use a tape rule and measure he...
-
SightTracker PTZ is designed to work with most of the solutions in the SightLogix ecosystem, according to the following specifics: SightTracker PTZ is compatible with all Gen3, Gen3s, and Gen4 (currently shipping) SightSensors. SightTracke...
-
Note: The most recently posted Release Note contains cumulative details on all 16.2 releases to date. Jul 26, 2024 (SightMonitor II / Discovery - 1.4.1) Release 1.4.1 is for SightMonitor II products. Sometimes, opening the Discovery wind...
-
Created On: 01/05/2023
in Troubleshooting
Hardware Reset Process To reset your SightTracker PTZ to factory defaults, do the following. Press and hold the reset switch on the wire harness Power on the PTZ Wait until the LED on the bottom of PTZ blinks the reset pattern Releas...