New Articles

  1. Documentation Library New

    This page provides a list of SightLogix products and their available documentation.   Product Name Document Name Product Support Main Page SightSensor (HD,NS,TC,GT,GTC) SightSensor Installation Guide Getting Started with ...
  2. How to Use SightLogix Discovery Tool

    SightLogix Discovery Tool 1.6.0 The Discovery Tool is lightweight utility to discovery, upgrade, and view information about SightLogix devices on the network.  Download the Discovery Tool here: SightLogixDiscovery-1-6-0-amd64.msi Once downlo...
  3. How do you clean a SightSensor?

    To clean and maintain your SightSensor, refer to the SightSensor Maintenance Procedure PDF . ...
  4. How to Disable Thermal AI Alarm Filtering?

    In some circumstances, you may wish to disable the Thermal AI based alarm filter.  Instructions are provided for WebConfig and SightMonitor I.  Note the following: Currently, the default rule for new Alarm Zones includes a filter requiring a cl...
  5. SightMonitor I End of Life

    June 30, 2024 SightLogix is initiating the End of Life (EOL) process for SightMonitor I software.  Pursuant to the terms of your agreement with SightLogix, this serves as the formal written end-of-life notification for SightMonitor I, which wi...
  6. How to Make WebConfig Display in the Browser Correctly

    Sometimes, you might experience WebConfig does not properly fit in the browser, as shown in the example below.  To fix this issue,  simply press the Windows "Control" key and the "-" key together one or more times to change the zoom of the displ...
  7. SightTracker PTZ Release Notes

    Note: The most recently posted Release Note contains cumulative details on all 16.2 releases to date. Apr 11, 2024 (17.0.169) The latest release of 17.0 firmware for the SightTracker PTZ fixes some network issues. Click here for  SightTr...
  8. Using SightLogix Thermal AI

    These instructions are for updating  existing SightSensors with Thermal AI firmware for the first time.  New SightSensors shipped from the factory are already  enabled with Thermal AI capabilities and do not need to be updated.  However, all us...
  9. Using AI Firmware in SightSensor Managed by SightMonitor Classic

    SightLogix AI Alarm Filtering  is enabled  and managed via the device's WebConfig interface. To use AI functionality in a Gen 4 device presently managed by SightMonitor1 ("SM1", the JAVA-based SightMonitor), do the following.  Note: Once you remo...
  10. How to Measure a SightSensor's Height?

    When calibrating a SightLogix device in WebConfig, you are asked to input the device's height.   This variable is always the height above the ground - not above sea level.  The best way to measure sensor height is to use a tape rule and measure he...