Updated Articles

  1. How to Factory Reset SightLogix SightSensors?

    If you do not have login credentials, follow the hardware reset process below. Web Browser Reset Process Some SightLogix devices can be reset using a Web browser. Try this version first. Otherwise, use the Hardware Reset Process below.  Fi...
  2. Setting Up SightTracker with Axis Q6315-LE

    When configuring SightTracker with an Axis Q6315-LE PTZ running 10.9.4 firmware or later, please perform the following steps on your PTZ configuration.  Log into your Axis PTZ firmware Select "Plain config" Go to WebService ->D...
  3. How to Replace an End of Life Camera in SightSurvey

    On July 14, 2022, SightLogix announced the End Of Life for the NS3 and TC3 320x240 cameras, upgrading them with a 384x288 line. The new line offers wider coverage, 44% more pixels and a clearer thermal image, delivering a superior value.  If y...
  4. SightSensor NS 320x240 End of Life

    July 14, 2022 SightLogix is initiating the End of Life (EOL) process for our SightSensor NS 320x240 series.  Affected products are:  NS35-320, NS62-320, NS95-320, NS160-320, NS242-320, NS430-320, NS600-320 Pursuant to the terms of yo...
  5. SightSensor 2nd Generation End of Life

    May 1, 2015 SightLogix is initiating the End of Life (EOL) process for our Second Generation SightSensor.  Pursuant to the terms of your agreement with SightLogix, this letter serves as your formal written end-of-life notification for your Sig...
  6. SightSensor 1st Generation End of Life

    Dec 31, 2012 This letter is a formal notification that SightLogix is initiating the End of Life (EOL) process for our First Generation SightSensor.   Pursuant to the terms of your agreement with SightLogix, this letter serves as your formal wr...
  7. Sales & Marketing

    Product Datasheets Datasheets are available on the SightLogix public website, here . More Resources Follow SightLogix on LinkedIn! https://www.linkedin.com/company/sightlogix/ White Papers White papers are available on the SightLogix pu...
  8. SightLogix Design Guidelines

    When preparing for your SightLogix installation, the following will help ensure a smooth, successful deployment. SightSurvey Complete a SightSurvey ( http://www.sightlogix.com/sightsurvey-tool/ ) to ensure that blind spots are properly covered and...
  9. How do I set time and date in SightLogix devices (NTP)?

    It is necessary to use NTP to set proper time and date. Please use an open source NTP server (do not use Windows time or SNTP).  To set NTP on your device: Use the Networking page in SightMontor or WebConfig to to set the NTP IP address.&n...
  10. When does the SightSensor's heater turn on?

    The window heater, which is powered by 24V A/C only, automatically starts when the temperature is between 5°C and 0°C  and ramps up to 20 watts (100%) by the time it gets to -20°C. Note that you can  disable the heater from st...