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Last Updated: 08/23/2024
in Troubleshooting If you do not have login credentials, follow the hardware reset process below. Web Browser Reset Process Some SightLogix devices can be reset using a Web browser. Try this version first. Otherwise, use the Hardware Reset Process below. If usi...
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SightMonitor II is a Windows-based site management and target display tool for 4th Generation and later SightLogix devices. SightMonitor offers two key functions: Site-wide management: A single interface to apply site-wide tasks, including ...
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Last Updated: 07/24/2024
in How To's
In some circumstances, you may wish to disable the Thermal AI based alarm filter. Instructions are provided for WebConfig and SightMonitor I. Note the following: Currently, the default rule for new Alarm Zones includes a filter requiring a cl...
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Last Updated: 07/18/2024
in Product Announcements
June 30, 2024 SightLogix is initiating the End of Life (EOL) process for SightMonitor I software. Pursuant to the terms of your agreement with SightLogix, this serves as the formal written end-of-life notification for SightMonitor I, which wi...
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Note: The most recently posted Release Note contains cumulative details on all 16.2 releases to date. Apr 11, 2024 (17.0.169) The latest release of 17.0 firmware for the SightTracker PTZ fixes some network issues. Click here for SightTr...
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When setting up an Axis PTZ for use with SightTracker, please refer to the following known Axis issues. WS-Discovery Some versions of Axis firmware, including 10.9.4, disabled WS-Discovery by default. SightTracker requires this to be enabled. N...
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Last Updated: 04/19/2024
in How To's Sometimes, you might experience WebConfig does not properly fit in the browser, as shown in the example below. To fix this issue, simply press the Windows "Control" key and the "-" key together one or more times to change the zoom of the displ...
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Last Updated: 04/03/2024
in Troubleshooting
Hardware Reset Process To reset your SightTracker PTZ to factory defaults, do the following. Press and hold the reset switch on the wire harness Power on the PTZ Wait until the LED on the bottom of PTZ blinks the reset pattern Releas...
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Last Updated: 03/13/2024
in Product Announcements April 1, 2017 Dear SightLogix Valued Customer, SightLogix has initiated the End of Life (EOL) process for Third Generation SightSensors. Pursuant to the terms of your agreement with SightLogix, this serves as the formal written end-of-life not...
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Last Updated: 03/07/2024
in Documentation SightSensor SightSensor Wiring Overview (PDF) SightSensor Connections (PDF) SightSensor Connections (DWG) SightSensor Dimensions Overview (PDF) SightSensor Dimensions Overview (DWG) SightSensor TC Dimensions (PDF) ...