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Last Updated: 07/14/2022
in How To's On July 14, 2022, SightLogix announced the End Of Life for the NS3 and TC3 320x240 cameras, upgrading them with a 384x288 line. The new line offers wider coverage, 44% more pixels and a clearer thermal image, delivering a superior value. If y...
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Last Updated: 07/14/2022
in Product Announcements May 1, 2015 SightLogix is initiating the End of Life (EOL) process for our Second Generation SightSensor. Pursuant to the terms of your agreement with SightLogix, this letter serves as your formal written end-of-life notification for your Sig...
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WebConfig is a browser-based software that simplifies the process for setting up SightSensors. SightMonitor is a Java-based Windows software for calibrating SightSensors, managing Sites, and viewing targets projected onto a Site Map in real ...
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Last Updated: 04/12/2019
in Troubleshooting If you experience trouble with your SightSensor, there are several self-help actions you can take, detailed below. Getting Started Page Many common items are addressed in the "Getting Started with SightMonitor" page, including step...
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SightMonitor II is a Windows-based site management and target display tool for 4th Generation and later SightLogix devices. SightMonitor offers two key functions: Site-wide management: A single interface to apply site-wide tasks, in...
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Last Updated: 11/14/2017
in How To's If your SightTracker has been configured to work with a particular IP PTZ, and you want to change to a different IP PTZ, you must first Factory Reset the SightTracker before adding the new PTZ camera. Follow instructions here: http://p...
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Last Updated: 12/19/2023
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Last Updated: 10/02/2018
in Troubleshooting Symptom: SightMonitor will not start. Windows Defender may falsely flag a component of SightMonitor as a Trojan Horse. First, verify SHA1 checksum is valid To verify that a virus has not been introduced, you can compare the SHA1 checksum from ...
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Last Updated: 04/12/2019
in Troubleshooting If you can ping a SightLogix device but cannot access WebConfig via its IP address (you might receive a 404 Not Found) in your browser, try the following: Clear your computer's Java cache (opens external link). Try access the device u...
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Last Updated: 03/11/2019
in How To's Before requesting an RMA, try these basic troubleshooting steps for both SightSensors or SightTrackers: Set a computer IP address to the same subnet as the SightLogix device to be tested. Apply power to the SightLogix device. See LED flash seque...