Popular Articles

  1. How to Replace an End of Life Camera in SightSurvey

    On July 14, 2022, SightLogix announced the End Of Life for the NS3 and TC3 320x240 cameras, upgrading them with a 384x288 line. The new line offers wider coverage, 44% more pixels and a clearer thermal image, delivering a superior value.  If y...
  2. Troubleshooting Guide

    If you experience trouble with your SightSensor, there are several self-help actions you can take, detailed below.  Getting Started Page Many common items are addressed in the "Getting Started with SightMonitor" page, including step...
  3. Discovering SightLogix Devices with ONVIF Device Manager

    If a SightLogix device is powered up on a network with dynamic addressing (DHCP service), it may be difficult to find which IP address has been assigned to a particular device. In this case, you can use ONVIF Device Manager (ODM ) to discover the IP...
  4. Differences Between WebConfig and SightMonitor

    WebConfig is a browser-based software that simplifies the process for setting up SightSensors.   SightMonitor is a Java-based Windows software for calibrating SightSensors, managing Sites, and viewing targets projected onto a Site Map in real ...
  5. Replacing an IP PTZ Camera with a New IP PTZ

    If your SightTracker has been configured to work with a particular IP PTZ, and  you want to change to a different IP PTZ, you must first Factory Reset the SightTracker before adding the new PTZ camera.  Follow instructions here: http://p...
  6. SightMonitor II Documentation

    SightMonitor II is a Windows-based site management and target display tool for 4th Generation and later SightLogix devices.  SightMonitor offers two key functions:  Site-wide management: A single interface to apply site-wide tasks, in...
  7. Can Ping Device But Cannot Access WebConfig

    If you can ping a SightLogix device but cannot access WebConfig via its IP address (you might receive a 404 Not Found) in your browser, try the following:  Clear your computer's Java cache (opens external link). Try access the device u...
  8. Frequently Asked Questions

  9. SightSensor 1st Generation End of Life

    Dec 31, 2012 This letter is a formal notification that SightLogix is initiating the End of Life (EOL) process for our First Generation SightSensor.   Pursuant to the terms of your agreement with SightLogix, this letter serves as your formal wr...
  10. Windows Defender Blocks SightMonitor with Trojan: Win32/Powessere.G Alert

    Symptom: SightMonitor will not start. Windows Defender may falsely flag a component of SightMonitor as a Trojan Horse. First, verify SHA1 checksum is valid To verify that a virus has not been introduced, you can compare the SHA1 checksum from ...