New Articles

  1. SightLogix RMA Process

    Before requesting an RMA, try these basic troubleshooting steps for both SightSensors or SightTrackers: Set a computer IP address to the same subnet as the SightLogix device to be tested. Apply power to the SightLogix device. See LED flash seque...
  2. Windows Defender Blocks SightMonitor with Trojan: Win32/Powessere.G Alert

    Symptom: SightMonitor will not start. Windows Defender may falsely flag a component of SightMonitor as a Trojan Horse. First, verify SHA1 checksum is valid To verify that a virus has not been introduced, you can compare the SHA1 checksum from ...
  3. Discovering SightLogix Devices with ONVIF Device Manager

    If a SightLogix device is powered up on a network with dynamic addressing (DHCP service), it may be difficult to find which IP address has been assigned to a particular device. In this case, you can use ONVIF Device Manager (ODM ) to discover the IP...
  4. WebConfig Documentation

    User Documentation SightSensor WebConfig Installation Guide SightSensor Edge Storage Setup Guide (for new devices equipped with SD Card readers) SightTracker WebConfig Installation Guide (for setting up a SightTracker using WebConfi...
  5. Differences Between WebConfig and SightMonitor

    WebConfig is a browser-based software that simplifies the process for setting up SightSensors.   SightMonitor is a Java-based Windows software for calibrating SightSensors, managing Sites, and viewing targets projected onto a Site Map in real tim...
  6. Getting to Know WebConfig

    WebConfig was designed to make setting up a SightSensor quick and easy. Here's an overview of the features and functions of the WebConfig interface.  Live Camera Snapshot on the Login Page When you enter your SightSensor's IP address in your b...
  7. Changing from SightMonitor to WebConfig

    These instructions are for SightSensor HD only. If you have been using SightMonitor to manage your SightSensor(s), and you want to change your configuration method to using WebConfig, follow these steps.  Note: SightSensors should be managed eith...
  8. Getting Started with WebConfig

    User Documentation SightSensor WebConfig Installation Guide.pdf   Step-by-step instructions for installing your camera Getting to Know WebConfig - Quick overview of the WebConfig interface SightSensor Edge Storage Setup Guide ...
  9. SightSensor 2nd Generation End of Life

    May 1, 2015 SightLogix is initiating the End of Life (EOL) process for our Second Generation SightSensor.  Pursuant to the terms of your agreement with SightLogix, this letter serves as your formal written end-of-life notification for your SightSen...
  10. Replacing an IP PTZ Camera with a New IP PTZ

    If your SightTracker has been configured to work with a particular IP PTZ, and  you want to change to a different IP PTZ, you must first Factory Reset the SightTracker before adding the new PTZ camera.  Follow instructions here: http://portal.sigh...