New Articles

  1. How to Make WebConfig Display in the Browser Correctly

    Sometimes, you might experience WebConfig does not properly fit in the browser, as shown in the example below.  To fix this issue,  simply press the Windows "Control" key and the "-" key together one or more times t...
  2. SightTracker PTZ Release Notes

    Note: The most recently posted Release Note contains cumulative details on all 16.2 releases to date. Apr 11, 2024 (17.0.169) The latest release of 17.0 firmware for the SightTracker PTZ fixes some network issues. Click here for  Si...
  3. Using SightLogix Thermal AI

    These instructions are for updating  existing SightSensors with Thermal AI firmware for the first time.  New SightSensors shipped from the factory are already  enabled with Thermal AI capabilities and do not need to be updated.&nb...
  4. Using AI Firmware in SightSensor Managed by SightMonitor Classic

    SightLogix AI Alarm Filtering  is enabled  and managed via the device's WebConfig interface. To use AI functionality in a Gen 4 device presently managed by SightMonitor1 ("SM1", the JAVA-based SightMonitor), do the following....
  5. How to Measure a SightSensor's Height?

    When calibrating a SightLogix device in WebConfig, you are asked to input the device's height.   This variable is always the height above the ground - not above sea level.  The best way to measure sensor height is to use a tape rule ...
  6. SightTracker PTZ Compatibility with SightLogix Solutions

    SightTracker PTZ is designed to work with most of the solutions in the SightLogix ecosystem, according to the following specifics:   SightTracker PTZ is compatible with all Gen3, Gen3s, and Gen4 (currently shipping) SightSensors.  S...
  7. SightSensor Release Notes

    Note: The most recently posted Release Note contains cumulative details on all 16.2 releases to date. May 31, 2024 (16.2.230) Highlights of Release 16.2.230  include:   Smart Thermal Upscaling - The thermal stream's reso...
  8. How to Factory Reset SightTracker PTZ?

    Hardware Reset Process To reset your SightTracker PTZ to factory defaults, do the following.  Press and hold the reset switch on the wire harness Power on the PTZ  Wait until the LED on the bottom of PTZ blinks the reset patter...
  9. Getting Started with SightTracker PTZ

    Installation Information SightTracker PTZ Installation Guide SightTracker PTZ Mounting Assembly and Dimension Drawings.PDF SightTracker PTZ Compatibility with SightLogix Solutions Release Notes & Announcements "Classic"...
  10. Setting Up SightTracker with Axis Q6315-LE

    When configuring SightTracker with an Axis Q6315-LE PTZ running 10.9.4 firmware or later, please perform the following steps on your PTZ configuration.  Log into your Axis PTZ firmware Select "Plain config" Go to WebService ->D...