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Created On: 04/19/2024
in How To's Sometimes, you might experience WebConfig does not properly fit in the browser, as shown in the example below. To fix this issue, simply press the Windows "Control" key and the "-" key together one or more times t...
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Note: The most recently posted Release Note contains cumulative details on all 16.2 releases to date. Apr 11, 2024 (17.0.169) The latest release of 17.0 firmware for the SightTracker PTZ fixes some network issues. Click here for Si...
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These instructions are for updating existing SightSensors with Thermal AI firmware for the first time. New SightSensors shipped from the factory are already enabled with Thermal AI capabilities and do not need to be updated. ...
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Created On: 12/08/2023
SightLogix AI Alarm Filtering is enabled and managed via the device's WebConfig interface. To use AI functionality in a Gen 4 device presently managed by SightMonitor1 ("SM1", the JAVA-based SightMonitor), do the following....
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Created On: 10/02/2023
in Frequently Asked Questions When calibrating a SightLogix device in WebConfig, you are asked to input the device's height. This variable is always the height above the ground - not above sea level. The best way to measure sensor height is to use a tape rule ...
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SightTracker PTZ is designed to work with most of the solutions in the SightLogix ecosystem, according to the following specifics: SightTracker PTZ is compatible with all Gen3, Gen3s, and Gen4 (currently shipping) SightSensors. S...
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Note: The most recently posted Release Note contains cumulative details on all 16.2 releases to date. April 1, 2024 (16.2.195) The latest release of 16.2 firmware for SightSensors contains a minor change to allow manufacturing of TC220...
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Created On: 01/05/2023
in Troubleshooting
Hardware Reset Process To reset your SightTracker PTZ to factory defaults, do the following. Press and hold the reset switch on the wire harness Power on the PTZ Wait until the LED on the bottom of PTZ blinks the reset patter...
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Installation Information SightTracker PTZ Installation Guide SightTracker PTZ Mounting Assembly and Dimension Drawings.PDF SightTracker PTZ Compatibility with SightLogix Solutions Release Notes & Announcements "Classic"...
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When configuring SightTracker with an Axis Q6315-LE PTZ running 10.9.4 firmware or later, please perform the following steps on your PTZ configuration. Log into your Axis PTZ firmware Select "Plain config" Go to WebService ->D...