New Articles

  1. Announcing Release 15.10 New

    Date: March 12, 2019 Release 15.10 of SightLogix system software introduces a number of improvements, as explained in the Release Notes for 15.10 .  Highlights of the release include: Introducing SightSensor TC -  The SightSensor...
  2. Troubleshooting Guide

    If you experience trouble with your SightSensor, there are several self-help actions you can take, detailed below.  Getting Started Page Many common items are addressed in the "Getting Started with SightMonitor" page, including step...
  3. Configuring Exacq Vision

    You add SightLogix devices to Exacq in two ways; follow the steps for your chosen method below.  As an ONVIF device  As an AXIS device *Note: The newest version (9.8.5) of Exacq does not support either of these methods.  Adding ...
  4. SightSensor 1st Generation End of Life

    Dec 31, 2012 This letter is a formal notification that SightLogix is initiating the End of Life (EOL) process for our First Generation SightSensor.   Pursuant to the terms of your agreement with SightLogix, this letter serves as your formal wr...
  5. SightLogix RMA Process

    Before requesting an RMA, try these basic troubleshooting steps for both SightSensors or SightTrackers: Set a computer IP address to the same subnet as the SightLogix device to be tested. Apply power to the SightLogix device. See LED flash seque...
  6. Configuring SureView Immix (Direct Connection)

    These instructions provide steps for direct connections from SightSensor(s) to SureView Immix using WebConfig.  Requirements SightSensor(s) with 15.6 or later firmware (required for WebConfig access) Installation of the Immix ‘SVSight...
  7. Announcing Release 15.8

    Date: Oct 5, 2018 Release 15.8 of SightLogix Security System software introduces a number of changes, including the highlights below: GPS Map Calibration in WebConfig   WebConfig can now calibrate SightSensors for use with SightTracker &n...
  8. Windows Defender Blocks SightMonitor with Trojan: Win32/Powessere.G Alert

    Symptom: SightMonitor will not start. Windows Defender may falsely flag a component of SightMonitor as a Trojan Horse. First, verify SHA1 checksum is valid To verify that a virus has not been introduced, you can compare the SHA1 checksum from ...
  9. Discovering SightLogix Devices with ONVIF Device Manager

    If a SightLogix device is powered up on a network with dynamic addressing (DHCP service), it may be difficult to find which IP address has been assigned to a particular device. In this case, you can use ONVIF Device Manager (ODM ) to discover the IP...
  10. Announcing the SightSensor HD

    Thermal-Visible Smart Camera Date: Oct 25, 2017 Today, SightLogix introduced SightSensor HD, a high performance, thermal-visible smart camera for securing outdoor areas. The dual-stream SightSensor HD combines a thermal sensor for intruder detecti...