Updated Articles

  1. Protecting Your SightLogix Equipment from Electrical Surges

    SightLogix devices are designed to meet or exceed international standards regarding transient suppression and immunity with proper chassis grounding.  It is also a best practice to provide additional protection in the form of an external Transi...
  2. How To Factory Reset SightLogix Devices

    Web Browser Reset Process Some SightLogix devices can be reset using a Web browser. Try this version first. Otherwise, use the Hardware Reset Process below.  Firmware 15.6.x and Later If using SightMonitor, disconnect your device from Sight...
  3. Troubleshooting Guide

    If you experience trouble with your SightSensor, there are several self-help actions you can take, detailed below.  Getting Started Page Many common items are addressed in the "Getting Started with SightMonitor" page, including step...
  4. Can Ping Device But Cannot Access WebConfig

    If you can ping a SightLogix device but cannot access WebConfig via its IP address (you might receive a 404 Not Found) in your browser, try the following:  Clear your computer's Java cache (opens external link). Try access the device u...
  5. Configuring SureView Immix (Direct Connection)

    These instructions provide steps for direct connections from SightSensor(s) to SureView Immix using WebConfig.  Requirements SightSensor(s) with 15.6 or later firmware (required for WebConfig access) Installation of the Immix ‘SVSight...
  6. News and Announcements

  7. Announcing Release 15.10

    Date: March 12, 2019 Release 15.10 of SightLogix system software introduces a number of improvements, as explained in the Release Notes for 15.10 .  Highlights of the release include: Introducing SightSensor TC -  The SightSensor...
  8. WebConfig Documentation

    User Documentation WebConfig Installation Guide (Release 15.10) SightTracker WebConfig Installation Guide (for setting up a SightTracker using WebConfig) Release Notes - Release 15.10 - Features and known issues in the latest releas...
  9. Getting Started with SightMonitor

    Here are some helpful resources for getting started with the SightLogix SightSensor system.   Guided Set-up Videos Click here for step-by-step videos for installing a SightSensor   General Information Installation Checklist ...
  10. Getting Started with WebConfig

    General Information WebConfig Installation Guide (Release 15.10) - Step-by-step instructions for installing your camera Getting to Know WebConfig - Quick overview of the WebConfig interface Changing from SightMonitor to WebConfig - Instruc...