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Note: The most recently posted Release Note contains cumulative details on all 16.2 releases to date. Jul 26, 2024 (SightMonitor II / Discovery - 1.4.1) Release 1.4.1 is for SightMonitor II products. Sometimes, opening the Discovery wind...
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Last Updated: 07/24/2024
in How To's
In some circumstances, you may wish to disable the Thermal AI based alarm filter. Instructions are provided for WebConfig and SightMonitor I. Note the following: Currently, the default rule for new Alarm Zones includes a filter requiring a cl...
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Last Updated: 07/24/2024
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These instructions are for updating existing SightSensors with Thermal AI firmware for the first time. New SightSensors shipped from the factory are already enabled with Thermal AI capabilities and do not need to be updated. However, all us...
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Last Updated: 07/18/2024
in Product Announcements
June 30, 2024 SightLogix is initiating the End of Life (EOL) process for SightMonitor I software. Pursuant to the terms of your agreement with SightLogix, this serves as the formal written end-of-life notification for SightMonitor I, which wi...
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Note: The most recently posted Release Note contains cumulative details on all 16.2 releases to date. Apr 11, 2024 (17.0.169) The latest release of 17.0 firmware for the SightTracker PTZ fixes some network issues. Click here for SightTr...
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When setting up an Axis PTZ for use with SightTracker, please refer to the following known Axis issues. WS-Discovery Some versions of Axis firmware, including 10.9.4, disabled WS-Discovery by default. SightTracker requires this to be enabled. N...
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Last Updated: 04/19/2024
in How To's
Sometimes, you might experience WebConfig does not properly fit in the browser, as shown in the example below. To fix this issue, simply press the Windows "Control" key and the "-" key together one or more times to change the zoom of the displ...
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SightTracker SightTracker Supported PTZ List Configuring SightTrackers with Analog Cameras VMS Instructions Note: The instructions provided below are based on the most recently tested version of the VMS system; some changes may hav...
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Last Updated: 04/03/2024
in Troubleshooting
Hardware Reset Process To reset your SightTracker PTZ to factory defaults, do the following. Press and hold the reset switch on the wire harness Power on the PTZ Wait until the LED on the bottom of PTZ blinks the reset pattern Releas...